How much of your workday is taken up with tasks like the following: filling in a lengthy online form, which crashes just as the finish line draws near; spending hours trying to cancel an online subscription; coming face-to-face with the dreaded “Schrödinger’s account”: you try to sign into an it using your email address, only to be told there is no such account; you try to create a new account with the same email address, and you are told one already exists. | Jamie Bartlett, Techno-admin will ruin your life